Murray Consulting Group
Murray Consulting Group
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    • Home
    • Capabilities
      • Marketing & Sales
      • Implementation
      • Operations
      • Talent & Performance
      • Strategy
      • Transformation
    • About
      • Overview
      • Our Culture & Values
      • Meet the Team
      • Code of Conduct
    • Contact Us
  • Home
  • Capabilities
    • Marketing & Sales
    • Implementation
    • Operations
    • Talent & Performance
    • Strategy
    • Transformation
  • About
    • Overview
    • Our Culture & Values
    • Meet the Team
    • Code of Conduct
  • Contact Us

Relationship Management

Building Stronger Connections. Delivering Lasting Value.

At TMCG, we help organizations transform the way they build and manage relationships—with clients, stakeholders, and internal teams. Our Relationship Management Services are designed to go beyond surface-level interactions. We deliver customized strategies that drive engagement, increase loyalty, and create long-term value.

What We Do

✔ Client Engagement Strategy

Design personalized engagement models, map the client journey, and develop clear communication plans that build trust from day one.

✔ CRM Implementation & Optimization

Select, implement, and optimize the right CRM tools to keep your relationships organized, efficient, and scalable.

✔ Key Account Management (KAM)

Focus on your most valuable clients with structured programs, performance metrics, and executive alignment strategies.

✔ Internal Relationship Development

Improve collaboration, team communication, and alignment across departments with proven internal engagement strategies.

✔ Customer Success & Retention

Launch VoC programs, track satisfaction, and implement success plans to keep your clients engaged and returning.

✔ Executive Coaching & Advisory

Provide strategic relationship support and communication coaching for senior leaders and high-stakes partnerships.

How We Work

We tailor every engagement to your goals and industry. Our proven 4-step approach ensures lasting impact:

  1. Discover – Assess your current relationships and pain points 
  2. Strategize – Build a roadmap to stronger engagement
  3. Activate – Implement systems, tools, and training
  4. Evolve – Measure, optimize, and scale success

Why TMCG?

  • Strategic Expertise across industries and sectors
  • People-First Approach rooted in empathy and collaboration
  • Scalable Solutions for growing organizations
  • Tech + Process Integration to future-proof your relationships

Ready to Build Relationships That Matter?

Let’s talk about how TMCG can help you deepen engagement, strengthen loyalty, and grow your impact.

Start the Conversation
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The Murray Consulting Group

info@tmcg-augusta.com

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